Payment Options

To provide convenience, we accept various payment methods, including cash, all major credit cards, HSA & Flex Spending Cards. We process payments securely through Ivy Pay, a HIPAA-compliant payment software. Payment is due at the time services are rendered. All balances must be paid prior to booking any follow up sessions.

Insurance accepted in the state of Texas:

We are pleased to be an in-network provider with Aetna for clients in Texas. As part of your plan, you are responsible for any copayments, deductibles, and coinsurance as specified by your insurance policy.

Prior to your appointment, we recommend verifying your mental health benefits with Aetna to understand your coverage and any potential out-of-pocket expenses. Please note that payment for services not covered by your insurance plan is due at the time of service.

Washington State : Insurances Accepted

We are proudly partnered with Mindful Therapy Group in Washington, who manages and handles all of our insurance billing practices. This partnership ensures a seamless and efficient billing process for our clients, allowing us to focus on providing high-quality care.

• Aetna

• United Healthcare

• Cigna

• Regence

• Kaiser Permanente

• Kaiser Permanente Northwest

  Self-Pay Policy and Insurance Information

At our practice in Texas, we operate primarily as a self-pay provider for all cases other than Aetna in-network clients. This means we do not bill insurance companies directly as an out-of-network provider. Instead, clients who choose to work with us pay for services at the time of the session.

What Does This Mean for You?

Unlike out-of-network providers who may submit claims on your behalf for potential reimbursement, we do not interact with insurance companies beyond our Aetna partnership. By choosing to work with us as a self-pay practice, you are making an informed decision to opt-out of your coverage for your mental health services.

Why Self-Pay?

The self-pay model allows us to:

• Focus on personalized, high-quality care without restrictions from insurance companies.

• Maintain confidentiality and avoid limits imposed by insurance regarding session length or treatment approach.

• Work collaboratively on the treatment goals that matter most to you, free of external constraints.

Your Options

You always have the option to seek care from an in-network provider if insurance coverage is a priority. However, if you prefer to work with us, you will need to sign an insurance opt-out form, confirming your voluntary decision to pursue self-pay services. This ensures you understand and agree to our policy.

We value your trust and are committed to providing exceptional care tailored to your needs. If you have questions about our self-pay model or need assistance understanding your options, feel free to contact us.

Note: Our practice specializes in therapy for adults aged 18+ and does not provide or bill for family therapy or therapy for minors. If you are seeking therapy for families or children, we recommend visiting Psychology Today to find a qualified therapist in your area.

Cancellation Policy - Mutual Respect of Time

We have a firm cancellation policy to respect both your time and the availability of our therapists. If you need to cancel a session, please do so at least 48 hours in advance. Failure to cancel within this timeframe will result in a late cancellation or no-show fee. This policy can be found in your informed consent paperwork. Cancellation or No Show Fees: If you cancel without a 48 hour notice or no-show your appointment, you will be charged $100 fee.

First Time Appointments:

If you late cancel or no-show your first appointment, additional bookings will not be accepted.

Basic Medical Records Request Fee: $50

Please be advised that a fee of $50 per hour will be charged for the preparation and electronic delivery of medical records to a third party. This fee covers the time required to compile and send copies of your records and does NOT include services such as completing medical or legal forms (e.g., FMLA paperwork) or extended phone consultations. This fee is charged for compiling and sending your medical records to a third-party. You will be requried to sign a Release of Information form prior to release of any medical record.

Documentation Fees: $150.00 per hour, billed in one-hour increments.

Please note that additional charges may apply for services outside of standard billing or treatment purposes. This includes, but is not limited to, completing questionnaires, writing letters, conducting extended phone consultations, or processing lenghtly medical record requests. These fees compensate your therapist for the time spent completing forms or documentation on your behalf (e.g., FMLA, disability, hospital, insurance forms, etc.). The fee for such documentation is $150.00 per hour, billed in one-hour increments with a minimum charge of one hour.

Contact Us for More Information

If you have any additional questions regarding our therapy rates or any other inquiries, please feel free to contact us. We are here to provide you with the information you need. We look forward to hearing from you and helping you on your therapeutic journey.